Retail Customer Service Assistant London
Hourly Rate - £13.15
Store - Fin0nchley Lane SF Connect
City - LONDON
Postcode - NW4 1DL
Working hours - Part-time
Part-Time Working Hours - 8 hrs
Working Pattern - Mornings, afternoons & evenings
Working Days - Weekends
Store Information - Own transport is essential due to the store location, Some flexibility will be required in busy trading periods, Working days may vary and include weekends so flexibility will be required
Vacancy Reference - 39077
Closing Date - 20 November 2024
We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
25% discount on in store goods *exclusions apply
Paid holiday
Flexible hours
Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
Discounts with other businesses through Perks at Work
Family leave
The opportunity to progress your career
Competitive pay rates
Access to the Headspace app, Thrive wellbeing portal and Employee Assistance Programme
Job security
Pension scheme
Share save scheme
What we are looking for
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for
Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
Serving customers efficiently, ensuring their needs are met promptly and effectively
Fostering a positive and inclusive work environment, in line with bp beliefs
Preparing and serving food and drink items from our Wild Bean Café
Taking in deliveries, replenishing stock and stock management tasks
Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
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