Barista Job at Starbucks in Ottawa

 Job in Starbucks


Full job description

STARBUCKS BARISTA

Reports To: Food & Beverage Operations Manager

BE PART OF OTTAWA’S TOP HOSPITALITY TEAM

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.

Located one block south of Parliament in the heart of the Nation’s Capital, Marriott Ottawa has been a long-time icon of hospitality for our Guests. With 489 Guestrooms, 36000 sqft of Event space, a 26th-floor Concierge Lounge, SPIN Kitchen & Bar, and a Starbucks, crowned by our rotating rooftop Summit venue, we are the tallest hotel in the City and second-largest hotel overall.

Marriott Ottawa is preparing to begin a transformative, top-to-bottom renovation of all guestrooms, event space, restaurants and public areas, commencing in 2025, positioning the hotel to continue its storied legacy of hospitality excellence.

Be where you can do your best work, Begin your purpose, Belong to an amazing global team, and Become the best version of you.

YOU’RE A GREAT FIT IF:

  • Flourish in a fast-paced environment with multiple priorities.
  • Can see the big picture and act proactively with a solution-focused mindset.
  • Are Caring
  • Are a Storyteller
  • Are Extraordinary
  • Are Open Minded
  • Demonstrate Wonderful Hospitality. Always!.

WHAT SOME OF YOUR RESPONSIBILITIES WILL BE:

  • Welcome and connect with every customer to provide excellent service.
  • Discover customer needs and appropriately suggest products with every customer to enhance service and meet sales goals.
  • Assist customers in the selection and purchase of specialty coffee beverages, whole bean and merchandise sales.
  • Respond to customer needs and thank every customer.
  • Maintain customer service area and equipment in a clean and appealing manner.
  • Demonstrate “just say yes” behaviour when taking care of customer needs.
  • Prepare a variety of customer beverage orders such as espresso drinks, blended beverages and Coffee of the Day as per Starbucks standards.
  • Perform daily tasks in accordance with the Duty Rosters and cleaning standards.
  • Present one self professionally and demonstrate clear communication by using
  • Star Skills with all customers and partner interactions.
  • Follow standards for merchandising, stocking, rotating and storing all products.
  • Perform equipment maintenance.
  • Follow all Marriott and store policies and procedures.
  • Learn and demonstrate Creating the Starbucks Experience.
  • Learn and demonstrate all performance standards
  • Ensure all areas of Starbucks service are kept clean and organized.
  • Other reasonable requests

YOUR EXPERIENCE AND ABILITIES SHOULD INCLUDE:

  • Minimum of one-year experience in a food & beverage environment.
  • Previous experience in a Starbucks or similar environment.
  • Excellent communication skills in both official languages (English and French).
  • Outgoing, strong team player with excellent interpersonal skills.
  • Superior service excellence skills to exceed guest expectations.
  • Excellent organization skills and ability to work in a fast paced environment.
  • Competence in handling cash and credit card transactions.
  • Able to work a flexible schedule (days, evening, weekends/weekdays and holidays).
  • Previous experience with point of sale systems (Micros)
  • Ability to stand for long periods
  • Ability to lift, pull, and push a moderate weight (about 25 pounds)
  • Strong attention to detail.

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however, only those applicants selected for an interview will be contacted.

Job Type: Part-time

Pay: $20.67 per hour

Additional pay:

  • Overtime pay

Benefits:

  • Discounted or free food

Schedule:

  • Day shift
  • Evening shift
  • Night shift
  • Weekends as needed

Ability to commute/relocate:

  • Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • If selected, what notice period do you require, if any?

Experience:

  • Starbucks or Barista: 1 year (preferred)


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